Nicholl Lockwood joined the Retail Council in 2007 as a Member Services Associate and was promoted to Assistant Director of Member Development in 2014 and Director of Member Development in 2016. In 2021, she assumed the role of Vice President of Operations. Ms. Lockwood is chair of the board of the Executive Committee for Workers’ Compensation Safety Group 493. She is a certified payments professional with the Electronic Transactions Association and a New York State licensed insurance agent.
Ms. Lockwood earned a bachelor’s degree from SUNY Albany in 2004. She volunteers and serves as secretary of the board of Albany Barn, Inc. In her free time, she enjoys gardening, traveling, reading, tending to her miniature horses and spending time with her husband and young daughter.