Melissa O’Connor, president and CEO of the Retail Council of New York State, manages all aspects of the organization’s operations, including government and public relations, merchant services and insurance programs. She joined the Retail Council as government relations associate in 2005 and was promoted to executive vice president and director of government relations in 2014. She was elected as president and CEO in November 2020. 

Ms. O’Connor has been recognized by the Albany Business Review’s Leader Board and by City and State New York’s 40 under 40 Rising Stars (2020); Economic Development Power 75 (2021); and Economic Development Power 100 (2022 and 2023). She holds a bachelor’s degree in political science from the State University of New York at Plattsburgh and a master’s degree in business administration from the College of St. Rose. Ms. O’Connor resides in Latham, New York with her husband and two children.

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