Shippers scramble as holiday shopping goes online

Times Union, December 3, 2020 — Merchants told us to shop early. Health officials told us to stay home. The result? An avalanche of online purchases that is burying parcel delivery trucks and postal carriers. “More than half of holiday shoppers took...

Shopping local? More merchants offer online convenience

Times Union, November 24, 2020 — Local merchants are taking a larger share of online purchases, thanks in part to a portal that went live last April, just three weeks into the COVID-19 pandemic. RetailNewYork.com opened up to the state’s small independent...

Black Friday arrived early this year

Times Union, November 22, 2020 — Advertisements for Black Friday sales began appearing even before Halloween, as retail groups pressed consumers to get their Christmas shopping done early. “More than 40 percent of consumers started holiday shopping earlier this...

Retail Council names first female CEO

Times Union, November 18, 2020 — The Retail Council of New York State has appointed Melissa O’Connor as its next CEO, replacing Ted Potrikus, who retired recently after 31 years with the nonprofit business advocacy group. O’Connor was previously executive...

Retail Council of New York State names new president and CEO

Albany Business Review, November 18, 2020 — Melissa O’Connor is the new president and CEO of the Retail Council of New York State. The council’s board of directors voted unanimously to select O’Connor. She’s the first woman to serve in this role...

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