Retailers adapt to evolving mask rule

Capitol Pressroom, May 21, 2021 — Retail Council of New York State President and CEO Melissa O’Connor joins the show to explain how her members are adapting to this brave new world, where vaccinated New Yorkers won’t be mandated to wear masks indoors and businesses...

How the coronavirus changed the way we shop

Times Union, March 2, 2020 — Christmas was just days away, but the Macy’s department store at Colonie Center was pleasantly uncrowded. The busiest area seemed to be at the counter where customers could retrieve their online orders. So it was no surprise last...

How the city of Rochester is helping small businesses

WXXI News, January 4, 2021 —In the latest WXXI Business Report, find out about a new grant program from the city of Rochester designed to help small businesses. Also, the new leader of the Retail Council of New York state says the organization is trying to help its...

New York’s retailers have a new champion in Albany

Capitol Pressroom, December 14, 2020 — Retail businesses have played a major role during the course of the COVID-19 pandemic. We talked with the new head of the Retail Council of New York State, Melissa O’Connor about the group’s priorities heading into the 2021...

Shippers scramble as holiday shopping goes online

Times Union, December 3, 2020 — Merchants told us to shop early. Health officials told us to stay home. The result? An avalanche of online purchases that is burying parcel delivery trucks and postal carriers. “More than half of holiday shoppers took...

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