Michele Coons Michele L. Coons joined the Retail Council in 2001 as Merchant Services Coordinator before becoming Director of Member Services in 2016. She is an ETA Certified Payment Professional and was the first to be certified in upstate New York.  Previously, for...

Nicholl Lockwood Nicholl Lockwood joined the Retail Council in 2007 as a Member Services Associate and was promoted to Assistant Director of Member Development in 2014 and Director of Member Development in 2016. In 2021, she assumed the role of Vice President of...

Matt Franzese Matt Franzese joined the Retail Council in September of 2022 as Manager of Insurance Operations. Having worked for national and global brokerage firms, he brings more than 12 years of experience in the insurance industry, particularly in property and...

Kelsey Dorado Bobersky Kelsey Dorado Bobersky joined the Retail Council as Director of State and Local Government Relations in 2021. Previously, she was Director of Communications and Marketing for the New York Library Association. She was also a Women in Public...

Dennis Eck Dennis Eck, Executive Assistant and Office Manager, joined the Retail Council in 2004. Previously, he was a retail manager and was employed in the Office of the Secretary of the New York State Workers Compensation Board. Mr. Eck holds an associate degree...

Carly Brentini Carly Brentini joined the Retail Council of New York State as a member sales assistant in 2015 and was promoted to assistant director of member development in 2016. She holds a bachelor’s degree in communications and marketing from St. John Fisher...

Amanda Powers Amanda Powers joined the Retail Council in 2021 as Director of Communications and Marketing. She previously held communications positions at museums in the Berkshires and has also worked for public relations and advertising firms. She is a graduate of...

Adam Hershberg Adam Hershberg started at the Retail Council in 2021 as the Chief Financial Officer. Previously, he had a 24-year career at Callanan Industries, Inc. He served in various roles, most recently manager of construction operations. As such, he oversaw the...

Melissa O’Connor

Melissa O’Connor, president and CEO of the Retail Council of New York State, manages all aspects of the organization’s operations, including government and public relations, merchant services and insurance programs. She joined the Retail Council as government...

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