Capitol Pressroom, December 14, 2020 — Retail businesses have played a major role during the course of the COVID-19 pandemic. We talked with the new head of the Retail Council of New York State, Melissa O’Connor about the group’s priorities heading into the 2021...
Times Union, December 3, 2020 — Merchants told us to shop early. Health officials told us to stay home. The result? An avalanche of online purchases that is burying parcel delivery trucks and postal carriers. “More than half of holiday shoppers took...
WAMC Northeast Public Radio, November 27, 2020 — The Legislative Gazette is a weekly program about New York State Government and politics. On this week’s Gazette: Democrats win a supermajority in the state senate, our political observer Alan Chartock his thoughts on...
NEWS10 ABC, November 24, 2020 — Black Friday is only a few days away. The pandemic has been hard on everyone, and it’s also been tough for small businesses. Melissa O’Connor, President & CEO of the Retail Council of New York State told NEWS10 that retail...
Times Union, November 24, 2020 — Local merchants are taking a larger share of online purchases, thanks in part to a portal that went live last April, just three weeks into the COVID-19 pandemic. RetailNewYork.com opened up to the state’s small independent...