Kittelberger Florist & Gifts Cousins Holly Rund and Matt Horeth Kittelberger Florist has been serving the Rochester area for over 90 years. Tell us a bit about the history of the business and your family’s connection. Holly: We’re in our 96th year. We use 1928 as...

Heidi Owen West Lifestyles of Saratoga What are the advantages of being located on Broadway in Saratoga Springs? First of all, as you know, downtown Saratoga Springs is a destination on its own. We get a lot of people just attracted to the downtown shopping...

Kimberly Adams Russell Frank Adams Jewelers You just opened your new store on Wolf Road in Albany. What made you decide to move from your previous location of 28 years? We were ready to do something independently, to have our own free-standing location. This spot gave...

Michele Coons Michele L. Coons joined the Retail Council in 2001 as Merchant Services Coordinator before becoming Director of Member Services in 2016. She is an ETA Certified Payment Professional and was the first to be certified in upstate New York.  Previously, for...

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