Here to help you every step of the way, the Council’s processing experts (L to R) Henry Johnson, Nicholl Lockwood, Michele Coons and Carly Brentini. "The customer service is nothing short of outstanding. We are so glad to have switched...
Retail Council of New York State
Serving retailers and other businesses since 1931
Credit Card Processing
Insurance Services
"As a member of the Council we have saved thousands of dollars on our workers' comp insurance. By utilizing the Council's buying power we have access to rates and offers that we could only dream of as an independent business." -...
Government Relations
"The Retail Council of New York State is always on the job. They are first to notify us about an issue of concern, and even quicker to respond." - Kent Knutson, Vice President, Government Relations, The Home Depot. The Retail Council is...
News
New York’s retailers eagerly watch today as US Supreme Court hears on-line sales tax arguments
ALBANY, NY – Brick-and-mortar retailers of every size and sort throughout New York look today to the Supreme Court of...
Read MoreMain Street merchants continue push for fairness
“E-commerce … well past any claim of fragile infancy that needs a tax shelter to survive to sell another day.”
ALBANY, NY – The Retail Council of New York State today urged the state Legislature’s leaders to close the ‘Marketplace’...
Read More‘Marketplace’ sales tax plan a boost for New York’s Main Streets
Retailers support
ALBANY, NY -- Retail Council of New York State President and CEO Ted Potrikus today issued the following statement supporting...
Read MoreRetailers applaud state Department of Labor’s release of “on-time scheduling” regulations
ALBANY, NY – Retail Council of New York State President and CEO Ted Potrikus this morning issued the following statement:...
Read MoreTestimonials
Elma Phillips, Elma’s Tax Service, Pattersonville, NY
“This was the first year we made the change to the Retail Council’s credit card processing service. We did not even have a shut down in our processing. It went very smoothly and the costs ended up being less than we were previously paying. We have been very satisfied.”
Jill Thompson, Office Manager, Joanne Darcy Crum, Land Surveyor, Cobleskill, NY
"The Retail Council’s customer service from Michele Coons, Ken Rutsky and everyone on the Council team is phenomenal! The Council’s newsletter, the Retailer, is paramount in keeping us up to date. It is one of the few things to come across my desk I read cover to cover. It has alerted me to new posting requirements, changes from the Department of Labor among many other updates I don’t get anywhere else. We reap way more benefit from our membership than the dues we pay each year.”
Bette Lee Meci, AVC Hearing Aid Center, Middletown, NY
"Everyone who works at the Retail Council is always very, very helpful in answering any questions I have. The Council saves me money with my workers’ compensation and disability insurance and with credit card processing. Whenever Dennis, or anyone else, answers the phone they are always so polite and informative. I would recommend every New York State retailer or other eligible business owner become a member of the Retail Council."
Doug Sharp, RV&E Bike & Skate, Fairport, NY
“The Retail Council and its credit card processing staff have been wonderful to work with and have met all of our expectations. We also have a great low processing rate.”
Conrad Gordon, Fulton Stores, Brooklyn, NY
“We’ve been a Retail Council member for 20 years and have been very pleased. The membership dues have always been well worth the cost. The Retail Council has maintained our low workers’ compensation insurance rates, in addition to the money we’ve received from the Safety Group dividend each year. Whenever we have questions or need additional help we get a response very quickly and our problems always get resolved. I would be surprised to hear anything but positive comments from other Council members.”
Peter L. Musler, Musler’s, Schenectady, NY
“The Retail Council goes over my credit card processing numbers with me monthly. Their customer service is phenomenal and I know they’re always keeping a close eye on my rates. I also like the newsletter that comes out and enjoy reading the articles in it. It keeps us up to date on things we should know. The Council’s work on behalf of retailers in the legislature is also very important. We have to have a representative.”