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Key Membership Benefits

Frequently asked questions about the webinar series

Q. How long will each webinar last?
A. Each speaker will spend 30-45 minutes presenting on his/her topic. Speakers will then take questions from the audience via computer. We anticipate each event will last approximately one hour.

Q. How do I access the webinar the morning of the event?
A. When you register for the webinar you will receive an email confirmation that will provide directions to access the event. You will also receive email reminders as the event approaches and these provide the same directions to access the presentation and audio. Please note you will need both a computer with Internet access and a telephone to see and hear the webinar.

Q. Do I need to be at a computer to participate? Can’t I just listen to the webinar by phone?
A. Yes, you can listen by phone, but the speaker may reference his/her presentation from time to time (which you won't be able to see). You also won’t have the opportunity to ask questions. You will receive instructions on how to access the event by computer and/or phone after you register.

Q. What if I have a conflict or emergency and can’t make a webinar?
A. Don’t worry, each event will be recorded. Simply contact our office to receive complimentary access to it.

Q. Are these webinars truly free?
A. Yes! We offer these seminars as a benefit of membership in the Retail Council. Attend one or all events - they are free.

Q. Who is sponsoring these webinars?
A. The Retail Council is working in conjunction with the Council of State Retail Associations (CSRA) to bring these events to fruition. CSRA represents state retail associations all over the country. By working together the associations are able to provide great speakers discussing relevant topics at an affordable cost. You can anticipate retailers from nearly every state will participate in these events.

Q. Who do I call if I have questions?
A. Just call our office at (800) 442-3589.