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Merchant Services

The Council's Member Services and Development Team is known for their phenomenal customer service. L to R: Director of Member Service Michele Coons, CPP; Assistant Director of Member Development Carly Brentini and Director of Member Development Nicholl Bautochka.

Merchant services such as credit card processing are a big expense for retailers and other service businesses - regardless of size. The Retail Council’s Merchant Services Programs offer competitive rates and superior service.

To get started, our experienced processing experts provide free evaluations to all retailers. This obligation-free analysis, based on your annual credit card processing volume, average ticket and types of transactions, assesses your current processor and determines how much you can save with the Council. If we find your existing relationship is more advantageous, we’ll let you know.

For your free analysis, contact Nicholl Bautochka at (800) 442-3589.

The Credit Card Processing and Check Services Programs are administered by Retail Council Services Corp. (RCSC), a wholly owned subsidiary of the Retail Council of New York State. RCSC is a member of the Electronic Transactions Association (ETA). Merchant agreement is with Global Payments Direct, Inc.

@Pay website buttonTo learn more about the Council's merchant services, click on the links below:

 
Credit Card Processing

The Retail Council’s Credit Card Processing Program through Global Payments Direct, Inc. is a major force in the processing market. With an annual transaction volume of more than $300 million, we have negotiated preferential processing terms for our members. Our in-house specialists analyze processing statements daily and ensure our members are getting the best deal for their credit card processing. By switching to the Retail Council’s Credit Card Processing Program, you’ll receive: Frequently asked questions

Exceptional Service

Although many claim to provide it, the Council prides itself on delivering superior member service. If you’re a participant in our Credit Card Processing Program, you can count on 24/7 support. Council credit card experts Nicholl Bautochka and Certified Payments Professional Michele Coons regularly talk customers through troubleshooting and help them get new terminals at off-hours on evenings, weekends and even holidays. The Retail Council team is committed to your success.

Credit Card Processing Equipment

The Council works directly with a wholesaler to save our members money on credit card processing equipment. Available at deeply discounted prices, a full line of terminals and printers may be purchased or rented from the Council - some for as little as $25 per month.

For those not participating in our credit card processing program, the Council can still provide you with the equipment you’re seeking at competitive prices.

Low-cost equipment, high-end service

When you join the Council's credit card processing program we’ll make sure your terminal or printer is programmed and ready for use the moment it arrives. Our merchant services team is knowledgeable about the products we sell and can answer any questions members have.

Mobile and Point-of-Sale Processing Solutions
Gift Card Services

As a participant in our credit card processing program you have access to customizable, reloadable gift cards for your store or business at discounted pricing through our partnership with Valutec. Contact Nicholl or Carly at (800) 442-3589 for more information.

Check Services

The Retail Council helps members to accept checks with confidence – thanks to a variety of services offered through our partner, Global Payments Direct, Inc. These services help to prevent losses with this popular payment method.

Affordable check services

  • Check Guarantee
    The Council’s Check Guarantee Service makes accepting a check from a customer with a valid ID as safe as accepting cash. Members receive 100% of the face value of checks returned from authorizing banks. There are a variety of features and options available to fit the needs of most retailers.
  • Check Verification
    Members who don’t need the full protection of check guarantee might find our Check Verification Program to be the right fit. Using this service, members have instant access to Global Payments Direct, Inc.'s national database of up-to-the-minute check acceptance information.
  • Check Recovery
    Leave the time-intensive collection services on returned checks to someone else with our Check Recovery Program. With a cost effective and customer-sensitive approach to collections, Global Payment Direct, Inc. uses state-of-the-art dialing systems and data sources that reach check writers.
  • Check Conversion (electronic check)
    Convert paper checks to electronic transactions at the point-of-sale with our Check Conversion Program. Check Conversion is much like credit card processing and improves cash flow, minimizes reconciliation efforts, reduces bank fees and eliminates all returned checks.