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The Curtain Shop: Custom-made service

Louis and his mother Ann Marie

co-owner Louis Vaccaro and his mother Ann Marie

The Curtain Shop
541 Main Street
New Rochelle, New York 10801
(914) 636-8794
Facebook page

Custom-made and customer service are integral components of The Curtain Shop in New Rochelle, N.Y. Co-owner Louis Vaccaro speaks highly of his staff and makes sure they are part of what sets The Curtain Shop apart.

“One of the things that separates us from any other store selling the same products is the way we treat our customers,” said Louis.

Curtain Shop variety of colors curtains

A sample of The Curtain Shop's variety of curtains and colors

The Curtain Shop offers 14,000 different fabrics to choose from in their curtain department in addition to their custom drapery and shades service. Their full service extends to the curtains and shades they have in stock. If their customers are too busy or don’t know how to install their new shades or drapery, Louis and staff can go to their house and install it for them.

View more photos from The Curtain Shop

Travel up to the second level of the shop—the general store—and you’ll find anything from kitchen and bath accessories to wine bottle holders shaped like high heel shoes. They also sell yarn, which came in handy recently when the owner of neighboring shop R Patisserie Café & Tea Boutique came up with an idea to host a knitting group every Thursday night.

“We decided to team up and knitters get a discount on their yarn Thursday nights. So they typically load up on their yarn here before heading over to R Patisserie to do their knitting while drinking their coffee and tea,” Louis explained.

Curtain Shop Hunter Douglas

The Hunter Douglas section of the custom-made department

Customer service is what sets The Curtain Shop apart, but they also offer great prices. Their 37-year relationship with some vendors allows the shop to get great deals on merchandise and they can pass that savings on to the customer.

Visit the photo section of their Facebook page to see before and after shots of recent custom installations they’ve done.

To learn about the history of The Curtain Shop, read our November 2012 Member Spotlight interview with Louis from the New York State Retailer.